A portal your customers will love
Token-based access to proposals, color selection from 15,000+ colors across 7 brands, real-time job status, and secure payments. No login required.
The Problem
Customers are left in the dark from the moment they sign to the day you finish
After signing a proposal, your customer has no idea when work starts, what colors were confirmed, or how much they still owe. Every question becomes a phone call to your office.
No digital experience
Homeowners expect a digital experience from every service provider. Painting companies that rely on phone calls and printed receipts feel outdated.
Phone-tag for every update
Customers call to ask about scheduling. You call back. They miss it. Nobody has current information and everyone is frustrated.
Color selection confusion
Customers text photos of paint swatches, reference color names over the phone, and change their mind after the crew buys materials. Color decisions need a clear digital record.
Capabilities
A professional customer experience with zero friction
One link gives your customer everything they need -- no account creation required.
Color Selection (15,000+ Colors)
Customers browse and select from catalogs including Sherwin-Williams, Benjamin Moore, Behr, PPG, and more. Color choices are locked to the job record so there is never confusion about what was agreed.
Real-Time Job Status
Customers see exactly where their project stands: scheduled, in progress, touch-up needed, or complete. No phone calls required.
Walkthrough Sign-Off
At job completion, the customer does a virtual walkthrough, notes any touch-ups needed, and signs off when satisfied.
Secure Payment
Customers pay outstanding balances directly from the portal via Stripe. No mailing checks, no printing invoices.
Token-Based Access
No username or password required. Each customer receives a unique, secure link. Access is scoped to their project only.
How It Works
From portal link to final payment in four steps
Receive Link
The customer receives a unique portal link via email or text after the proposal is signed.
Select Colors
Browse and lock in paint colors from 7 brand catalogs. Choices are tied to the job record.
Track Progress
See real-time job status updates from the crew. No phone calls needed.
Pay & Sign Off
Review the completed work, note any touch-ups, sign off, and pay the remaining balance.
Receive Link
The customer receives a unique portal link via email or text after the proposal is signed.
Select Colors
Browse and lock in paint colors from 7 brand catalogs. Choices are tied to the job record.
Track Progress
See real-time job status updates from the crew. No phone calls needed.
Pay & Sign Off
Review the completed work, note any touch-ups, sign off, and pay the remaining balance.
Give your customers the experience they expect
A branded portal with color selection, status updates, and payments. Try it free for 14 days.
A Closer Look
See the customer portal in action
Real product screens showing the customer experience from start to finish.
Color selection made simple
Customers browse 15,000+ colors from 7 brands with search and filtering. Selected colors are locked to the job so the crew knows exactly what to buy.
Searchable color catalog with swatches
Selected colors locked to the job
Live job status, always up to date
The portal shows the current job status on a clear timeline, so customers stay informed without calling your office.
Status timeline with dates
Walkthrough and payment
When the job is done, the customer reviews the work, notes any touch-ups, and signs off. Payment is collected via Stripe right from the portal.
One-click payment after sign-off
FAQ
Common questions about the customer portal
No. Each customer receives a unique token-based link that gives them access to their project only. No username, no password, no account creation. They click the link and they are in.
Color selections can be updated until the crew purchases materials. After that, a change order would be required. The portal clearly shows when colors are locked.
Yes. The customer portal displays your company name, logo, and contact information. Customers see your brand, not ours.
Customers can pay via credit card, debit card, Apple Pay, or Google Pay through the Stripe-powered payment form. ACH bank transfers are also supported.
The portal keeps customers informed with real-time job status updates on a clear timeline, so they always know where their project stands without calling your office.
Related Features
Customer Portal is just the beginning
Ready to delight your customers?
Join painting companies that give homeowners a modern, professional experience. Start your free 14-day trial today.